Privacy Policy

Last updated: September 30, 2026

This Privacy Policy explains how MCP FLOORING, LLC ("MCP Flooring", "we", "us" or "our") collects, uses and protects the information you give us through this website at app.mcpflooring.com. MCP FLOORING, LLC is a flooring company located at 16770 US-441 Ste 602, Summerfield, FL 34491.

1. Information we collect

We collect what you type into our estimate request forms, plus a few technical details:

Contact details — your first and last name, mobile phone number and email address.
Project details — your ZIP code, roughly how many rooms you plan to replace and, on some of our forms, which type of flooring you are interested in and when you would like it installed.
Consent records — whether you checked each of our consent boxes, the exact wording you agreed to, the page address where you gave consent, and the date and time.
Technical and visit details — the IP address your request came from and, on our Spin & Win page, the discount you received, the ad or link that brought you to the page (such as campaign tags and the Facebook click ID), the Meta cookies described in section 7 and a random ID we assign to your browser. We keep these with your request.

We do not buy, rent or otherwise obtain phone numbers or contact information from third parties.

2. How we use your information

To contact you about the flooring estimate you requested.
To schedule and confirm your in-home appointment and measurements.
To send you updates about your project and installation.
To send you marketing and promotional messages, but only if you separately chose to receive them.
To keep a record of the consent you gave us, as required by messaging regulations.

3. Text messaging (SMS) and mobile information

MCP FLOORING, LLC operates two separate text-messaging programs, and each one has its own separate opt-in checkbox on our form. Checking one box does not opt you in to the other, and neither box is required to submit our form or to buy anything from us.

Customer care messages

If you provide your phone number and check the customer care text-messaging consent box on our form, you agree to receive SMS text messages from MCP FLOORING, LLC about your flooring estimate, appointment scheduling, measurements, and project and installation updates.

Marketing messages

If you separately check the marketing consent box, you agree to receive marketing and promotional SMS text messages from MCP FLOORING, LLC, such as seasonal flooring offers and discounts. This consent is collected separately from customer care consent and is never bundled with it.

Terms that apply to both programs

Message frequency varies based on your project and how you reply.
Message and data rates may apply, depending on your plan and your mobile carrier.
Reply STOP at any time to unsubscribe. STOP ends all text messages from us, including both programs. You will receive one final message confirming that you have been unsubscribed, and no further messages unless you opt in again.
Reply HELP for help, or contact us at (352) 425-6387 or admin@mcpflooring.com.
Consent to receive text messages is not a condition of any purchase.
Carriers are not liable for delayed or undelivered messages.

We do not sell or share your mobile opt-in data. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We never sell your mobile information, and text messaging originator opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes under any circumstance.

4. How we share information

We do not sell your personal information. We share it only in these limited situations:

Service providers who help us run the business — for example our customer relationship management platform and our messaging provider — and only to the extent needed to do that work for us.
Our customer review widget. Some pages of this website display customer reviews through a widget served by the same customer relationship management platform. Loading that widget lets our platform see your IP address and browser information. The widget is not present on our contact page, and it never receives the information you type into a form on this site.
Ad measurement (Meta Pixel). Most pages of this website use the Meta Pixel, as described in section 7. Meta learns which pages were visited and, on our thank-you and Spin & Win pages, that a form was submitted or the wheel was spun; it never receives your name, phone number, email address or anything you type into a form. The pixel is not present on our opt-in page or on our contact page.
Legal requirements — when we are required to by law, subpoena or court order, or to protect our rights, property or safety.

As stated above, mobile information and SMS opt-in data are never shared with or sold to third parties or affiliates for marketing or promotional purposes.

5. Your choices

You may opt out of text messages at any time by replying STOP to any message from us.
You may ask us to delete the information you submitted by emailing admin@mcpflooring.com or calling (352) 425-6387.
Leaving the text messaging boxes unchecked does not stop us from responding to you. We will still reply by phone or email.

6. Data security and retention

Your information is transmitted over an encrypted connection and stored in our customer relationship management platform with access limited to people who need it to serve you. We keep consent records for as long as required by applicable messaging regulations.

7. Cookies and tracking technologies

Our opt-in page at https://app.mcpflooring.com/opt-in/ and our contact page at https://app.mcpflooring.com/contact/ set no cookies, use no advertising or analytics trackers, and load no scripts, fonts or images from any third-party server. Everything those pages need is served from our own domain. Details on the Meta Pixel we use on the rest of this website are below. We do not sell your browsing data.

Elsewhere on this website, the customer review widget described in section 4 is served by our customer relationship management platform and may set its own cookies in your browser and see your IP address and browser information. That widget is not present on our opt-in page or on our contact page.

Meta Pixel. The other pages of this website use the Meta Pixel, a tool from Meta Platforms, Inc. On those pages the pixel tells Meta which page was viewed, and on our thank-you page it also reports that an estimate request was submitted. On our Spin & Win page at https://app.mcpflooring.com/spin/ the pixel additionally reports that the form was opened, started, submitted or showed an error message, that the wheel was spun and which discount it landed on, and that the call button was tapped, together with a random ID we assign to your browser. The pixel may send these events to Meta directly and also through a Conversions API Gateway connected to our pixel, a server that forwards the same events to Meta. Meta may set cookies in your browser (such as _fbp), see your IP address and browser information, and use this information, together with information it collects on other websites and apps, to measure, target and deliver ads, including our ads on Facebook and Instagram. We configure the pixel so that it does not send Meta your name, phone number, email address, the answers you type into any form, or your text-messaging consent. The Meta Pixel is not present on our opt-in page or on our contact page. You can opt out of ads based on this information in your Facebook or Instagram ad settings, and from participating companies at https://www.aboutads.info/choices/.

What our Spin & Win page keeps in your browser. So that each person gets one spin, that page saves a small record in your own browser's local storage: your first name, the discount you received, a random ID and, if our server could not be reached when you submitted the form, a copy of your request so it can be sent again the next time you open the page. This record stays on your device; you can remove it by clearing your browser's site data.

You can block or delete cookies in your browser settings at any time. Blocking cookies does not affect your ability to submit our estimate request form or to receive or stop text messages.

8. Age requirement

This website and our text messaging programs are intended only for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a person under 18, we will delete it.

9. Changes to this policy

If we change this Privacy Policy we will update the "Last updated" date at the top of this page. Material changes will be reflected here before they take effect.

10. Contact us

MCP FLOORING, LLC
16770 US-441 Ste 602
Summerfield, FL 34491
Phone: (352) 425-6387
Email: admin@mcpflooring.com